Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Liza Deyo

Liza Deyo

November 8, 2026

5 out of 5 rating by Liza Deyo
"Great service"
We responded:
"Thanks for your 5 Star Review Liza!"
Profile photo of Terry Renta

Terry Renta

November 6, 2026

5 out of 5 rating by Terry Renta
"Just wanna share and give a shout out to Emily Claypool she’s gone above and beyond helping my family get some paperwork to an apartment complex to show proof of renters insurance she has been a great help to us. She should get a day off with pay because we’ve been working on this for days Kudos to Emily for a great job well done Mrs. Camacho"
Profile photo of Damon Oneall

Damon Oneall

November 6, 2026

5 out of 5 rating by Damon Oneall
"Great to work with and saved me some money!!!"
Profile photo of toni marchese

toni marchese

November 4, 2026

5 out of 5 rating by toni marchese
"Mitch is awesome! He was quick to respond to my texts as well as my requests. He is knowledgeable about the products offered. He got me an excellent price and more coverage than literally anyone else....believe me, I shopped around. They have more than exceeded my expectations."
Profile photo of Dawn Clermont

Dawn Clermont

November 4, 2026

5 out of 5 rating by Dawn Clermont
"Agents are friendly and courteous. Always available to answer questions."
Profile photo of Maureen Kilburg

Maureen Kilburg

November 4, 2026

5 out of 5 rating by Maureen Kilburg
"Riley gave a fast response to my question"
We responded:
"Maureen, Thanks for your 5 Star Review and your loyalty to the Doug Valentine State Farm Agency all of these years!"
Profile photo of Beth Smith

Beth Smith

November 3, 2026

5 out of 5 rating by Beth Smith
"Wow! Excellent customer service!!! Always polite and responsive! This was a great company to work with. Always kept us informed of changes in advance. Loved the peace of mind I had with State Farm."
Profile photo of Skinner Shag Service- general email

Skinner Shag Service- general email

November 2, 2026

5 out of 5 rating by Skinner Shag Service- general email
"Paula and the other office gal are always very helpful and get back to us right away with answers to our questions."
Profile photo of Peggy Anderson

Peggy Anderson

November 2, 2026

5 out of 5 rating by Peggy Anderson
"Anna was very helpful, she always gets back to you quickly"
We responded:
"Thanks for your 5 Star Review Peggy! It's great that we were able to get you a better price on your car insurance. Anna helps many new customers every week to save money."
Profile photo of Jenevieve York

Jenevieve York

November 2, 2026

5 out of 5 rating by Jenevieve York
"Riley has been very helpful and always responds quickly."
Profile photo of jeff semelroth

jeff semelroth

October 28, 2026

5 out of 5 rating by jeff semelroth
"Very friendly and helpful"
Profile photo of Andrew

Andrew

October 26, 2026

5 out of 5 rating by Andrew
"Doug has been my agent for many years. He and the others in his office have always been there for us and are quick to help us or answer questions very quickly."
Profile photo of James O'Brien

James O'Brien

October 23, 2026

5 out of 5 rating by James O'Brien
"Jessica was so helpful in getting the information from the person involved in the accident because they weren't being very cooperative with me. She was amazing."
We responded:
"Thanks for your 5 Star Review Jim! Your description of Jess as "amazing" is spot on!"
Profile photo of Yasmin Banda

Yasmin Banda

October 23, 2026

5 out of 5 rating by Yasmin Banda
"GEICO was charging me so much money for nothing and with today's economy I was about to give up, but then I looked online and had a call from Doug. Doug was amazing! He has given me a better rate and made my life a little easier. Thank you so much Doug Valentine for all of your help! You not only saved me money but gave me better protection for a better cost! 10/10 recommend!"
Profile photo of Marc Schmuecker

Marc Schmuecker

October 20, 2026

5 out of 5 rating by Marc Schmuecker
"Emily helped me add my new vehicle as requested. Was quick and easy!"
Profile photo of Carol Saddoris

Carol Saddoris

October 20, 2026

5 out of 5 rating by Carol Saddoris
"I have worked with Doug and State Farm for many years and have been extremely happy. They were very helpful and easy to work with when we had major storm damage. I highly recommend them."
Profile photo of Randy Aynes

Randy Aynes

October 20, 2026

5 out of 5 rating by Randy Aynes
"Very friendly and helpful"
Profile photo of dyllan maxwell

dyllan maxwell

October 20, 2026

5 out of 5 rating by dyllan maxwell
"Very helpful to get the best deal"
Profile photo of Elle Kappa

Elle Kappa

October 16, 2026

5 out of 5 rating by Elle Kappa
"Mitch wa great with getting me a great deal in my insurance!"
We responded:
"Elle, Thanks for your 5 Star Review. Mitch and the rest of my team are handing out "great deals" like hotcakes. We are taking another rate reduction of 6% on 10/20/26 for car insurance and we are already creaming the competition! "
Profile photo of Douglas Horton

Douglas Horton

October 14, 2026

5 out of 5 rating by Douglas Horton
"Emily was very helpful and patient with me. Doug H"
We responded:
"Doug, Thanks for your 5 Star Review and your kind words about Emily! After 40+ years with State Farm we better be patient with you. Thanks for your loyalty! "
Profile photo of Christina Walter

Christina Walter

October 13, 2026

5 out of 5 rating by Christina Walter
"Doug Valentine’s State Farm agency is hands down the best agency to work with! Everyone is professional, personable, and upbeat. You can tell they genuinely care about their customers and create such a welcoming atmosphere. Highly recommend!"
We responded:
"Christina, Thanks for your 5 Star Review! I think you described our agency very well. We absolutely "care about our customers" as they are the ones that we answer to and ultimately sign our paychecks! "
Profile photo of Lisa Hanson

Lisa Hanson

October 13, 2026

5 out of 5 rating by Lisa Hanson
"Living in Iowa, I was searching for new auto insurance and home insurance. I know there had to be something less expensive out there with great coverage. Today I spoke with Mitch King, with State Farm. He did an awesome job of explaining everything to me and answering my questions. He offered to put some quotes together, for me so I could look at them, on my own time. He already sent them to me! He was very pleasant and professional! I appreciated the fact that he was absolutely not pushy at all!! He told me he would send me the quotes and to look over them. We set up an appointment to talk about them and compare what State Farm can offer me.That will give me time to look over my current situation and talk it over with my husband. I truly believe he has my best interest at heart just after speaking to him and the way he spoke. I would highly recommend Mitch, at State Farm. He’s not one of those guys that just tries to get you to change automatically. He’s willing to take the time and go through everything with you and he told me I could call with any questions I had before we have our meeting next week. He was very thorough with no pressure with the things we did discussed today. That’s exactly the kind of person I want to deal with when choosing covering for my major assets! Kudos to Mitch!"
We responded:
"Lisa, Thanks for your 5 Star Review. We really appreciate your kind words about Mitch King and your explanation of our "no pressure" process. We never "sell" we only try to educate our new and current clients on the appropriate coverages that meet their needs."
Profile photo of Donna Troyna

Donna Troyna

October 12, 2026

5 out of 5 rating by Donna Troyna
"Great conversation with no pressure, very professional, and great advice."
We responded:
"Donna, Thanks for your 5 Star Review! You couldn't have stated our mission for our customers any better than "no pressure, very professional and great advice.""
Profile photo of Becky Sanders

Becky Sanders

October 9, 2026

5 out of 5 rating by Becky Sanders
"I would give it a star the lady that helped she explained everything to me and was very friendly"
We responded:
"Thanks for your 5 Star Review Becky! We have lots of ladies that work here and they all explain things very well and are friendly and we appreciate you recognizing that!"
Profile photo of Austin Hansen-England

Austin Hansen-England

October 9, 2026

5 out of 5 rating by Austin Hansen-England
"Excellent Service with Jessica! She helped me with my renters policy from my previous place to my new one with no issues! All questions answered in a quick timeframe, policy activated quickly, and overall she is a great and fun person to deal with! If you ever need a good quality agent with an A+ attitude, ask for Jessica!"
We responded:
"Thanks for your 5 Star Review Austin! Anna is amazing and so are our rates for Car and Home Insurance."