Reviews
State Farm® Agent Doug Valentine
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Liza Deyo
November 8, 2026
"Great service"
"Thanks for your 5 Star Review Liza!"
Terry Renta
November 6, 2026
"Just wanna share and give a shout out to Emily Claypool she’s gone above and beyond helping my family get some paperwork to an apartment complex to show proof of renters insurance she has been a great help to us. She should get a day off with pay because we’ve been working on this for days Kudos to Emily for a great job well done Mrs. Camacho"
Damon Oneall
November 6, 2026
"Great to work with and saved me some money!!!"
toni marchese
November 4, 2026
"Mitch is awesome! He was quick to respond to my texts as well as my requests. He is knowledgeable about the products offered. He got me an excellent price and more coverage than literally anyone else....believe me, I shopped around. They have more than exceeded my expectations."
Dawn Clermont
November 4, 2026
"Agents are friendly and courteous. Always available to answer questions."
Maureen Kilburg
November 4, 2026
"Riley gave a fast response to my question"
"Maureen, Thanks for your 5 Star Review and your loyalty to the Doug Valentine State Farm Agency all of these years!"
Beth Smith
November 3, 2026
"Wow! Excellent customer service!!! Always polite and responsive! This was a great company to work with. Always kept us informed of changes in advance. Loved the peace of mind I had with State Farm."
Skinner Shag Service- general email
November 2, 2026
"Paula and the other office gal are always very helpful and get back to us right away with answers to our questions."
Peggy Anderson
November 2, 2026
"Anna was very helpful, she always gets back to you quickly"
"Thanks for your 5 Star Review Peggy! It's great that we were able to get you a better price on your car insurance. Anna helps many new customers every week to save money."
Jenevieve York
November 2, 2026
"Riley has been very helpful and always responds quickly."
jeff semelroth
October 28, 2026
"Very friendly and helpful"
Andrew
October 26, 2026
"Doug has been my agent for many years. He and the others in his office have always been there for us and are quick to help us or answer questions very quickly."
James O'Brien
October 23, 2026
"Jessica was so helpful in getting the information from the person involved in the accident because they weren't being very cooperative with me. She was amazing."
"Thanks for your 5 Star Review Jim! Your description of Jess as "amazing" is spot on!"
Yasmin Banda
October 23, 2026
"GEICO was charging me so much money for nothing and with today's economy I was about to give up, but then I looked online and had a call from Doug. Doug was amazing! He has given me a better rate and made my life a little easier. Thank you so much Doug Valentine for all of your help! You not only saved me money but gave me better protection for a better cost! 10/10 recommend!"
Marc Schmuecker
October 20, 2026
"Emily helped me add my new vehicle as requested. Was quick and easy!"
Carol Saddoris
October 20, 2026
"I have worked with Doug and State Farm for many years and have been extremely happy. They were very helpful and easy to work with when we had major storm damage. I highly recommend them."
Randy Aynes
October 20, 2026
"Very friendly and helpful"
dyllan maxwell
October 20, 2026
"Very helpful to get the best deal"
Elle Kappa
October 16, 2026
"Mitch wa great with getting me a great deal in my insurance!"
"Elle, Thanks for your 5 Star Review. Mitch and the rest of my team are handing out "great deals" like hotcakes. We are taking another rate reduction of 6% on 10/20/26 for car insurance and we are already creaming the competition! "
Douglas Horton
October 14, 2026
"Emily was very helpful and patient with me. Doug H"
"Doug, Thanks for your 5 Star Review and your kind words about Emily! After 40+ years with State Farm we better be patient with you. Thanks for your loyalty! "
Christina Walter
October 13, 2026
"Doug Valentine’s State Farm agency is hands down the best agency to work with! Everyone is professional, personable, and upbeat. You can tell they genuinely care about their customers and create such a welcoming atmosphere. Highly recommend!"
"Christina, Thanks for your 5 Star Review! I think you described our agency very well. We absolutely "care about our customers" as they are the ones that we answer to and ultimately sign our paychecks! "
Lisa Hanson
October 13, 2026
"Living in Iowa, I was searching for new auto insurance and home insurance. I know there had to be something less expensive out there with great coverage. Today I spoke with Mitch King, with State Farm. He did an awesome job of explaining everything to me and answering my questions. He offered to put some quotes together, for me so I could look at them, on my own time. He already sent them to me! He was very pleasant and professional! I appreciated the fact that he was absolutely not pushy at all!! He told me he would send me the quotes and to look over them. We set up an appointment to talk about them and compare what State Farm can offer me.That will give me time to look over my current situation and talk it over with my husband. I truly believe he has my best interest at heart just after speaking to him and the way he spoke. I would highly recommend Mitch, at State Farm. He’s not one of those guys that just tries to get you to change automatically. He’s willing to take the time and go through everything with you and he told me I could call with any questions I had before we have our meeting next week. He was very thorough with no pressure with the things we did discussed today. That’s exactly the kind of person I want to deal with when choosing covering for my major assets! Kudos to Mitch!"
"Lisa, Thanks for your 5 Star Review. We really appreciate your kind words about Mitch King and your explanation of our "no pressure" process. We never "sell" we only try to educate our new and current clients on the appropriate coverages that meet their needs."
Donna Troyna
October 12, 2026
"Great conversation with no pressure, very professional, and great advice."
"Donna, Thanks for your 5 Star Review! You couldn't have stated our mission for our customers any better than "no pressure, very professional and great advice.""
Becky Sanders
October 9, 2026
"I would give it a star the lady that helped she explained everything to me and was very friendly"
"Thanks for your 5 Star Review Becky! We have lots of ladies that work here and they all explain things very well and are friendly and we appreciate you recognizing that!"
Austin Hansen-England
October 9, 2026
"Excellent Service with Jessica! She helped me with my renters policy from my previous place to my new one with no issues! All questions answered in a quick timeframe, policy activated quickly, and overall she is a great and fun person to deal with! If you ever need a good quality agent with an A+ attitude, ask for Jessica!"
"Thanks for your 5 Star Review Austin! Anna is amazing and so are our rates for Car and Home Insurance."