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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Okan Somuncu

September 11, 2026

5  out of  5
rating by Okan Somuncu
"They are great any very responsive!"
We responded:
"Thanks for your 5 Star Review Okan!"
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Marc Huynh

September 11, 2026

5  out of  5
rating by Marc Huynh
"Mitch very helpful"
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Edris Gehy

September 10, 2026

5  out of  5
rating by Edris Gehy
"Very nice place. These people are professional, easy to talk to, and great people skills."
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Catherine Grace

September 9, 2026

5  out of  5
rating by Catherine Grace
"I have had State Farm insurance for many years, in different states. Today I called the Cedar Rapids/Doug Valentine office and spoke with Mitch King. He is very knowledgeable and efficient, not to mention a very nice person. I highly recommend Mitch and the state farm team."
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Abby Prentice

September 8, 2026

5  out of  5
rating by Abby Prentice
"They're always so helpful when I need to change addresses for renters insurance (sorry I move so often!)."
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Sheri Parman

September 8, 2026

5  out of  5
rating by Sheri Parman
"State Farm has been very helpful and easy to communicate with, I would recommend"
We responded:
"Sheri, Thanks for your 5 Star Review. We will continue to be "helpful and easy to communicate with" and continue to accommodate your insurance needs."
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Chris Gardner

September 4, 2026

1  out of  5
rating by Chris Gardner
"Can’t provide me with insurance at all so why would I recommend them?"
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Jacob Harrison

September 3, 2026

5  out of  5
rating by Jacob Harrison
"Jessica is awesome! Response time is quick and she has been helpful and prompt with all my requests, highly recommend her to anyone with insurance needs"
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Neal Schroder

September 3, 2026

5  out of  5
rating by Neal Schroder
"Hailey was very quick to please with coverage answers and sending an ID card"
We responded:
"Neal, Thanks for your 5 Star Review! Anna is truly a Professional and has advised our clients for over 4 years on their auto, home and life insurance. Thanks for choosing the Valentine Agency to do your Insurance Business!"
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L Vell

September 1, 2026

5  out of  5
rating by L Vell
"Always on time always available love my reps👑"
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Bill Vanderpool

August 27, 2026

5  out of  5
rating by Bill Vanderpool
"Exceptional customer service every time!"
We responded:
"Bill, Thanks for your 5 Star Review and your loyalty throughout the years!"
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Clarence Farley

August 26, 2026

5  out of  5
rating by Clarence Farley
"I had a very good experience with Mitch. He was patient and walked me through my insurance policy. Satisfied!"
We responded:
"Thanks for your 5 Star Review Clarence. Mitch is a true professional and has help many understand their insurance and set them up with the coverage that they need. "
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Timi Adepoju

August 26, 2026

5  out of  5
rating by Timi Adepoju
"I've been with Doug Valentine's State Farm insurance for over 10 years. They have always been super helpful and very efficient. I needed something really quickly from them today and Jessica Jakoubek was super helpful, got me the information quickly and helped resolved some issues promptly. Highly recommend them!"
We responded:
"Timi, Thanks for your 5 Star Review and for "highly recommending" our agency. Jess is amazing and loves serving our clients. "
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Chris Lanus

August 25, 2026

5  out of  5
rating by Chris Lanus
"Paula has been a lot of help and explains everything very well and very friendly"
We responded:
"Thanks for your 5 Star Review and complimentary words about Paula. She is not only super friendly but is an amazing producer because people LOVE doing business with her!"
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Randy Gass

August 24, 2026

5  out of  5
rating by Randy Gass
"Spoke with the office of Doug Valentine for clarification questions on adding a child driver to my policy. Appreciate the quick answers on when I would need to add a child and in my scenario, that I currently did not need to add the child unless the driving needs changed. Much Appreciated."
We responded:
"Randy, Thanks for your 5 Star Review. You have been a pleasure to work with all of these years and your loyalty doesn't go unnoticed. "
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Thamer Altall

August 19, 2026

5  out of  5
rating by Thamer Altall
"Emily was great to work with,"
We responded:
"Thamer, Thanks for your 5 Star Review and very nice words about Emily!"
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Tim Henry

August 19, 2026

5  out of  5
rating by Tim Henry
"Doug and Riley were great to work with!"
We responded:
"Tim, Thanks for your 5 Star Review. We appreciate your business and your nice thoughts."
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Nathan Hannemann

August 13, 2026

5  out of  5
rating by Nathan Hannemann
"Fantastic support"
We responded:
"Nathan, Thanks for your 5 Star Review and kind words regarding the support that our agency provides our clients. "
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Katie Dietrich

August 12, 2026

5  out of  5
rating by Katie Dietrich
"Emily has always been super helpful in finding the best insurance policies for my family. She takes the time to find the best price as well."
We responded:
"Katie, Thanks for your 5 Star Review. Emily works really hard tailoring her quotes to get our current/prospective new clients the best rate on their car and home insurance. "
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Kyl Cabbage

August 11, 2026

5  out of  5
rating by Kyl Cabbage
"New client with excellence service from all aspects!! Outstanding!!"
We responded:
"Kyl, Thanks for your 5 Star Review and compliments on our "excellent service.""
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Trisha Duitsman

August 11, 2026

5  out of  5
rating by Trisha Duitsman
"Everyone in the office is great! They always answer any questions or concerns with urgency and professionalism."
We responded:
"Trisha, Thanks for your 5 Star Review. Our entire team is fully licensed and treat all of our clients with the utmost of professionalism and respect. "
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Tammy Bunge

August 11, 2026

5  out of  5
rating by Tammy Bunge
"She was very helpful on the check that is being issued from State Farm"
We responded:
"Tammy, Thanks for your 5 Star Review and kind words aobut our service."
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Brittany S

August 10, 2026

5  out of  5
rating by Brittany S
"Maria has been wonderful to work with! We’ve had a few changes and updates recently, and she made the entire process incredibly simple and smooth. She was helpful, responsive, and made everything so easy from start to finish."
We responded:
"Thanks for your 5 Star Review Brittany! You described Maria perfectly when you stated, "she was helpful, responsive and made everything so easy from start to finish." "
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Van Smiley

August 7, 2026

5  out of  5
rating by Van Smiley
"Jessica provided great service ,very courteous.Quick to respond highly recommended"
We responded:
"Van, Thanks for your 5 Star Review and your accurate description of Jess as "very courteous and quick to respond.""
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Quinton Spicher

August 6, 2026

5  out of  5
rating by Quinton Spicher
"Jessica was awesome to work with! Answered all of my questions with ease. I could tell she knew her stuff! She solved my billing questions within a few minutes! Next time i call back im asking for her!"
We responded:
"Quinton, Thanks for your 5 Star Review. You couldn't go wrong if Jess took care of you every time you called in as she is off the charts amazing! "